Privacy Policy

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address (when voluntarily provided).
• Order Details: Flower preferences, delivery addresses, special instructions, payment information processed securely.
• Usage Data: Browser type, pages visited, time spent on site, referring URLs (via analytics tools).
• Review Data: Names, star ratings, and written reviews submitted through our review form.

2. How We Use Your Information

We use collected data to:

• Process floral orders, provide quotes, and coordinate deliveries.
• Respond to inquiries and customer service requests via phone or email.
• Display submitted reviews publicly on our website with your name and rating.
• Improve website functionality and user experience.
• Send promotional updates only if you have opted in to receive them.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences during browsing sessions.
• Analyze site traffic patterns using privacy-respecting analytics.
• Store review submissions locally using browser localStorage.

You can control cookie settings through your browser preferences at any time.

4. Third-Party Services

We partner with trusted third-party services:

• DoorDash: For express flower delivery services. Their own privacy policy applies when using their platform.
• Google Maps: Embedded maps showing our service area. Google's terms apply to map usage.
• Social Media Platforms: Facebook and Instagram links redirect to their respective platforms governed by their policies.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security of data transmitted to us.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

7. Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date.